The Renewed Tech Promise: How We Guarantee Quality in Every Device
Our Commitment to Quality
When you buy a refurbished device from Renewed Tech, you’re not just getting a phone — you’re getting peace of mind. Every device we sell has gone through a rigorous refurbishment and testing process to make sure it meets — and often exceeds — industry standards.
Whether it’s an iPhone, a Samsung Galaxy, or another flagship model, our process ensures it looks, feels, and performs like new.
1. The Renewed Tech Inspection Process
Our refurbished phone inspection process is designed to leave nothing unchecked.
Every device goes through a 72-point diagnostic test, covering:
- Display quality and touchscreen responsiveness
- Battery health and charging performance
- Speaker and microphone clarity
- Camera sharpness and autofocus
- Buttons, ports, and fingerprint/Face ID functionality
- Wi-Fi, Bluetooth, and mobile connectivity
- Software health and security
2. Professional Repairs and Replacements
If a device fails any inspection step, it’s repaired using high-quality replacement parts. Common repairs include:
- Battery replacements for devices below our performance threshold
- Screen repairs for cracks, dead pixels, or touch sensitivity issues
- Port and button repairs to ensure reliable function
We never cut corners — parts are sourced to match or exceed original specifications.
3. Transparent Cosmetic Grading System
We believe in honest grading so you know exactly what you’re buying.
- Like New – Flawless condition, indistinguishable from new.
- Excellent – Minimal wear, visible only on close inspection.
- Good – Light surface marks or small signs of previous use, with full functionality.
Every product page clearly states the grade so there are no surprises when your phone arrives.
4. Warranty and After-Sales Support
Every device we sell includes a refurbished phone warranty in Australia, because we’re confident in our process.
- Standard warranty covers defects and faults.
- Customer support is available to troubleshoot any issues.
- If something isn’t right, you can return or exchange your device within the stated period.
Our goal is simple: we want you to feel confident that your purchase will last.
5. Why Our Customers Trust Us
We’re proud to have refurbished phone reviews in Australia that highlight our attention to detail, fast shipping, and exceptional quality.
Our customers say devices often exceed their expectations, with many returning to upgrade again later.
FAQs About Renewed Tech’s Quality Standards
Q: How is your refurbishment different from buying second-hand?
Private sellers can’t offer the same inspection, repair, and warranty process we provide. Our devices are tested, graded, and backed by after-sales support.
Q: How do I know what condition my phone will be in?
We list the exact grading for each phone on our site, with photos and descriptions to match.
Q: Do you replace every battery?
Not necessarily — if a battery passes our performance threshold, it stays. If not, it’s replaced with a high-quality unit that meets manufacturer standards.
The Bottom Line
Our Renewed Tech Promise means you’ll always get a refurbished phone that’s been tested, graded, and guaranteed for performance and reliability.
When you shop with us, you’re choosing a device that’s not only affordable and eco-friendly — it’s a phone you can trust.